Text ( visual ) : unmediated
The service management course : cases and readings / W. Earl Sasser, Jr., Christopher W.L. Hart, James L. Heskett. -- New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International , c1991. -- x, 977 p. : ill. ; 26 cm. -- Includes bibliographical references. -- ISBN 0029140919 ; (BA13718478) ; https://ci.nii.ac.jp/ncid/BA13718478
Author Heading(s): Sasser, W. Earl ; Hart, Christopher W. L. ; Heskett, James L.. -- Classification(s): NDC9 : 673 ; LCC : HD9980.5 ; DC20 : 658. -- Subject Heading(s): LCSH : Service industries -- Management -- Case studies
</div><div class="naked_ctrl">
<form action="/index.cgi/contrast" method="get" name="gate">
<p><a href="http://altstyle.alfasado.net">AltStyle</a> によって変換されたページ <a href="https://ci.nii.ac.jp:443/ncid/BA13718478.txt">(-&gt;オリジナル)</a>
/ <label>アドレス: <input type="text" name="naked_post_url" value="https://ci.nii.ac.jp:443/ncid/BA13718478.txt" size="22" /></label> <label>モード: <select name="naked_post_mode">
<option value="default">デフォルト</option>
<option value="speech">音声ブラウザ</option>
<option value="ruby">ルビ付き</option>
<option value="contrast" selected="selected">配色反転</option>
<option value="larger-text">文字拡大</option>
<option value="mobile">モバイル</option>
</select>
<input type="submit" value="表示" />
</p>
</form>
</div>