• Overview
• Channels
• Features
• Pricing
• Getting Started
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Send carousels, rich cards, images, and videos directly in the messaging thread. Your customers browse options, complete workflows, and act without opening a web browser or downloading an app.

Attach tappable actions to any message: reply to buttons, open URLs, dial a phone number, create calendar events, and share or request locations. These building blocks let brands build their use cases into a conversational experience, from order tracking and appointment scheduling to store finders and payments.

Request a location from your user using the native Apple or Android map interface, like how you would share your location with a friend. The end user is in control.

Open a modal browser window on top of the conversation for workflows that go beyond messaging. Webviews are ideal for sessions and content that should not be transmitted over messaging channels, like account details, or embedding a payment portal.

Carrier-verified brand identities build trust with every message. With AWS End User Messaging, you persist agent conversations and connect them to the applications already in your AWS environment. Route messages to Lambda, generate responses with Amazon Bedrock Agent Core, or pull context from AWS services in your architecture.