Customer support
An efficient help desk is a great way to increase customer happiness (and thus referrals).
Starting from 2900ドル
View Features Included in this Solution
Why You Should Want This
- Our web solution can reduce support costs, especially when a reserved space for customers is implemented.
- Angry customers can give you bad PR like never before.
- This video has over 15 million views
Donald Porter, British Airways wrote:
Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
Key Features
of the Customer Support Solution
- Discussion forums
- Technical documentation
- Users can self-register (with optional admin approval)
- Ticket system (for when the customer wants help in private)
- Bug tracker (for when the issue applies to all and should be public)
General Features
- Ability to continually update your information
- User management, groups and permissions
- Mobile version
- Notifications of changes
- Powerful search
Included Services
- Domain name (or use our free sub-domain service)
- Full-service hosting
- Software upgrades
- Backups
- Support
- Performance optimization
- Training and documentation
- SSL Certificate (so your site is protected with secured protocol https)
- Monitoring
- Web Analytics
Price for the Customer Support Solution
Simple Design: 2900ドル + 87ドル / month
Advanced Design: 5900ドル + 177ドル / month
Interested in the
Customer Support
Solution, but You
Need More?
Check out our packages to see how you can combine this solution with others and get more features!