URL: https://linuxfr.org/forums/linux-debian-ubuntu/posts/modem-4g-ko-sous-linux Title: Modem 4G KO sous Linux Authors: Florent Zara Date: 2017年03月11日T17:39:55+01:00 License: CC By-SA Tags: dell, modem, 4g, networkmanager, ubuntu, opensuse et apparmor Score: 10 **TL;DR;** J'ai un laptop Dell E5450 sur lequel je ne parviens pas à faire fonctionner le modem 4G embarqué. Sauriez-vous m'aider ? **Version longue** J'ai un ordinateur portable (aka laptop) Dell Latitude E5450 sur lequel se trouve un modem 4G Dell Wireless 5809e GobiTM 4G LT. À priori, il s'agit d'un Sierra Wireless AirPrime EM7305 à base d'un Qualcomm MDM 9215 et "rebrandé" par Dell. Sur ce laptop tournent en double boot un Ubuntu Gnome 16.10 et un Windows 10. Je ne parviens pas à le faire fonctionner sous Linux alors que j'ai pu vérifier qu'il fonctionne "out of the box" sous Windows 10. Voici les pages que j'ai pu consulter sur le sujet : 1. [Stuff for Linux on a Dell Latitude E5*50 ](https://github.com/daniviga/latitude5450) 2. [Dell Wireless 5809e support in openSUSE 13.2](http://www.0xf8.org/2015/06/dell-wireless-5809e-support-in-opensuse-13-2/) 3. [Dell Wireless 5809e support in Linux – a followup](http://www.0xf8.org/2015/07/dell-wireless-5809e-support-in-linux-a-followup/) la suite du précédent 4. [Changing Dell Wireless 5809e / Sierra Wireless EM7305 USB composition (MBIM, QMI, AT interface, NMEA)](http://www.0xf8.org/2016/04/changing-dell-wireless-5809e-sierra-wireless-em7305-usb-composition-mbim-qmi-at-interface-nmea/). La mise à jour des 2 précédents 5. [Dell-branded Sierra Wireless 3G/4G modem not online?](https://sigquit.wordpress.com/2015/02/09/dell-branded-sierra-wireless-3g4g-modem-not-online) 6. [novatel: improve probing for Dell branded modems](https://bugs.freedesktop.org/show_bug.cgi?id=86713) Les liens précédents concernent d'autres distros que la mienne, mais a priori d'autes que moi ont réussi à la faire fonctionner : - [Carte 4G sur Dell Latitude E7250](https://forum.ubuntu-fr.org/viewtopic.php?id=1825801) - [Dell Wireless 5809e Gobi 4G LTE on Android x86](http://www.draisberghof.de/usb_modeswitch/bb/viewtopic.php?f=6&t=2525) En me basant sur les liens donnés plus haut, je constate que - J'ai bien les bons drivers qui se chargent : ``` $ usb-devices [...] T: Bus=02 Lev=01 Prnt=01 Port=07 Cnt=02 Dev#= 3 Spd=480 MxCh= 0 D: Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs= 2 P: Vendor=413c ProdID=81b1 Rev=00.06 S: Manufacturer=Sierra Wireless, Incorporated S: Product=Dell Wireless 5809e GobiTM 4G LTE Mobile Broadband Card C: #Ifs= 4 Cfg#= 1 Atr=e0 MxPwr=500mA I: If#= 0 Alt= 0 #EPs= 2 Cls=ff(vend.) Sub=ff Prot=ff Driver=qcserial I: If#= 2 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial I: If#= 3 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=00 Prot=00 Driver=qcserial I: If#= 8 Alt= 0 #EPs= 3 Cls=ff(vend.) Sub=ff Prot=ff Driver=qmi_wwan [...] ``` - extraits de la sortie de dmesg ``` [...] [ 3.574614] usb 2-8: New USB device found, idVendor=413c, idProduct=81b1 [ 3.574616] usb 2-8: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 3.574617] usb 2-8: Product: Dell Wireless 5809e GobiTM 4G LTE Mobile Broadband Card [ 3.574618] usb 2-8: Manufacturer: Sierra Wireless, Incorporated [...] [ 8.046612] usbcore: registered new interface driver qcserial [ 8.046625] usbserial: USB Serial support registered for Qualcomm USB modem [ 8.047174] qcserial 2-8:1.0: Qualcomm USB modem converter detected [ 8.047387] usb 2-8: Qualcomm USB modem converter now attached to ttyUSB0 [ 8.060817] usbcore: registered new interface driver btusb [...] [ 8.073493] usbcore: registered new interface driver cdc_wdm [ 8.078990] media: Linux media interface: v0.10 [ 8.079101] qcserial 2-8:1.2: Qualcomm USB modem converter detected [ 8.079176] usb 2-8: Qualcomm USB modem converter now attached to ttyUSB1 [ 8.079560] qcserial 2-8:1.3: Qualcomm USB modem converter detected [ 8.079619] usb 2-8: Qualcomm USB modem converter now attached to ttyUSB2 [...] [ 8.091125] qmi_wwan 2-8:1.8: cdc-wdm1: USB WDM device [ 8.091971] qmi_wwan 2-8:1.8 wwan0: register 'qmi_wwan' at usb-.&checktime(0000,00,14,':').0-8, WWAN/QMI device, 26:f1:c1:ed:4e:ed [ 8.091993] usbcore: registered new interface driver qmi_wwan [...] [ 8.423289] qmi_wwan 2-8:1.8 wwp0s20u8i8: renamed from wwan0 [ 8.450380] iwlwifi .&checktime(0000,02,00,':').0 wlp2s0: renamed from wlan0 [...] [ 8.600909] audit: type=1400 audit(1489244459.886:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=921 comm="apparmor_parser" [ 8.600915] audit: type=1400 audit(1489244459.886:3): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-client.action" pid=921 comm="apparmor_parser" [ 8.600921] audit: type=1400 audit(1489244459.886:4): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-helper" pid=921 comm="apparmor_parser" [ 8.600925] audit: type=1400 audit(1489244459.886:5): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/connman/scripts/dhclient-script" pid=921 comm="apparmor_parser" [ 8.601206] audit: type=1400 audit(1489244459.886:6): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/snapd/snap-confine" pid=924 comm="apparmor_parser" [ 8.601213] audit: type=1400 audit(1489244459.886:7): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/snapd/snap-confine//mount-namespace-capture-helper" pid=924 comm="apparmor_parser" [ 8.602731] audit: type=1400 audit(1489244459.886:8): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cups-browsed" pid=926 comm="apparmor_parser" [ 8.604613] audit: type=1400 audit(1489244459.886:9): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=927 comm="apparmor_parser" [ 8.604622] audit: type=1400 audit(1489244459.886:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cupsd" pid=927 comm="apparmor_parser" [ 8.604626] audit: type=1400 audit(1489244459.886:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cupsd//third_party" pid=927 comm="apparmor_parser" [...] ``` - Je suis dans le bon mode de composition USB si j'en crois le script perl de Bjørn Mork référencé en point 4 plus haut ``` $ sudo ./swi_setusbcomp.pl Running in QMI mode (driver=qmi_wwan) QMI msg '0x0021' returned status = 1 QMI support verified supports 26 QMI subsystems: 0x00 (1.5) 'QMI_CTL' - Control service 0x01 (1.36) 'QMI_WDS' - Wireless data service 0x02 (1.14) 'QMI_DMS' - Device management service 0x03 (1.25) 'QMI_NAS' - Network access service 0x04 (1.3) 'QMI_QOS' - Quality of service, err, service 0x05 (1.10) 'QMI_WMS' - Wireless messaging service 0x06 (1.0) 'QMI_PDS' - Position determination service 0x07 (1.2) 'QMI_AUTH' - Authentication service 0x08 (1.2) 'QMI_AT' - AT command processor service 0x09 (2.1) 'QMI_VOICE' - Voice service 0x0a (2.16) 'QMI_CAT2' - Card application toolkit service (new) 0x0b (1.25) 'QMI_UIM' - UIM service 0x0c (1.4) 'QMI_PBM' - Phonebook service 0x11 (1.0) 'QMI_SAR' - Specific absorption rate service 0x12 (1.0) 'QMI_IMSS' - IMS settings service 0x17 (1.0) 'QMI_TS' - Thermal sensors service 0x18 (1.0) 'QMI_TMD' - Thermal mitigation device service 0x1a (1.10) 'QMI_WDA' - Wireless data administrative service 0x1d (1.0) 'QMI_CSVT' - Circuit switched videotelephony service 0x1e (1.0) 'QMI_QCMAP' - Qualcomm mobile access point service 0x1f (1.0) 'QMI_IMSP' - IMS presence service 0x20 (1.0) 'QMI_IMSVT' - IMS videotelephony service 0x22 (1.0) 'QMI_COEX' - Coexistence service 0x29 (1.0) 'QMI_RFRPE' - RF radiated performance enhancement service 0xe1 (1.0) 'QMI_RMS' - Remote management service 0xf0 (1.0) 'unknown' - QMI msg '0x0022' returned status = 1 Got QMI DMS client ID '2' QMI msg '0x555b' returned status = 1 Current USB composition: 14 USB compositions: 0 - HIP DM NMEA AT MDM1 MDM2 MDM3 MS NOT SUPPORTED 1 - HIP DM NMEA AT MDM1 MS SUPPORTED 2 - HIP DM NMEA AT NIC1 MS NOT SUPPORTED 3 - HIP DM NMEA AT MDM1 NIC1 MS NOT SUPPORTED 4 - HIP DM NMEA AT NIC1 NIC2 NIC3 MS NOT SUPPORTED 5 - HIP DM NMEA AT ECM1 MS NOT SUPPORTED 6 - DM NMEA AT QMI SUPPORTED 7 - DM NMEA AT RMNET1 RMNET2 RMNET3 SUPPORTED 8 - DM NMEA AT MBIM SUPPORTED 9 - MBIM SUPPORTED 10 - NMEA MBIM SUPPORTED 11 - DM MBIM SUPPORTED 12 - DM NMEA MBIM SUPPORTED 13 - Config1: comp6 Config2: comp8 NOT SUPPORTED * 14 - Config1: comp6 Config2: comp9 SUPPORTED 15 - Config1: comp6 Config2: comp10 NOT SUPPORTED 16 - Config1: comp6 Config2: comp11 NOT SUPPORTED 17 - Config1: comp6 Config2: comp12 NOT SUPPORTED 18 - Config1: comp7 Config2: comp8 NOT SUPPORTED 19 - Config1: comp7 Config2: comp9 SUPPORTED 20 - Config1: comp7 Config2: comp10 NOT SUPPORTED 21 - Config1: comp7 Config2: comp11 NOT SUPPORTED 22 - Config1: comp7 Config2: comp12 NOT SUPPORTED QMI msg '0x0023' returned status = 1 ``` - J'ai bien l'authentication FCC qui se fait si j'en crois le lien 5 donné plus haut. (Ma libqmi est en 1.12.6 et et ModemManager en 1.6 avec Ubuntu 16.10) ``` $ sudo qmicli -d /dev/cdc-wdm1 --dms-get-operating-mode [/dev/cdc-wdm1] Operating mode retrieved: Mode: 'online' HW restricted: 'no' ``` J'ai beau mettre en œuvre la règle udev mentionnée dans les liens 1 ou 3, rien de change et impossible d'avoir accès à mon modem. Auriez-vous une idée de comment faire fonctionner ce foutu modem sous Linux ? Je suis à court d'idées. ![Applet Gnome NetworManager](http://i.imgur.com/j1UrRWh.png) ![NetworkManager](http://i.imgur.com/AcXBuWZ.png) ![ModemManager](http://i.imgur.com/OGtcVV9.png) J'aurais aussi bien posté un commentaire sur le blog Oxf8.org de Pieter mentionné plus haut, mais il ne les autorise pas. Merci de votre aide.

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