We deploy the strength and breadth of our experience for the benefit of the whole sector, working with institutions to deliver value for money, reliability and high-quality student experiences for all

Vision

Working in partnership with our customers, we co-create a vision for enhancing user experience, a benefits map for demonstrating impact and value for money, a strategy for aligning systems, process and culture around new ways of working, and a roadmap for how to get there. CoSector brings in-depth sector and technology know-how along with user experience, business and data analysis capabilities and has helped customers shape digital strategies, craft business cases, and design interventions to target step-change improvements in key performance indicators, such as NSS and student retention and progression.

Ecosystem

CoSector uses its knowledge of the wider education and research ecosystem to help customers optimise their investment in digital technology and new ways of working. For instance, the most powerful improvements in digital learning experience are often enabled by up-stream changes in curriculum design, which need to cascade through systems such as curriculum management, student records, and learning platform and onwards into specialist video or assessment tools for students to experience the full benefits. CoSector helps institutions look beyond the institutional boundary to the wider ecosystem of identity, skills, competencies, digital wallets and follow-on learning opportunities. Understanding the edtech and research ecosystems and how to optimise outcomes is a core strength for CoSector, grounded in its in-depth knowledge of sector processes and data practices and shared with customers as blueprints that enable specific technology landscapes to be mapped and targeted enhancements to be planned.

Data

CoSector helps customers to unlock the power of data to personalise, streamline and provide a heightened state of awareness about core education and research processes, such as assessment and resource discovery and engagement. CoSector combines knowledge of sector processes and definitive data sources to help customers set up integrations that automate information flows that prioritise the use of data, rather than precious staff time, to configure and personalise downstream systems and provide real-time insights on the effectiveness of policies, such as assignment extensions and student retention interventions. Careful curation of data supports advanced analytics and, with appropriate informed consent, can power Artificial Intelligence to discern patterns and provide actionable insights.

Community

CoSector was established by the University of London to be of and for the sector, nurturing innovation and sharing effective practice across its community of customers and users to enhance educational outcomes. CoSector seeks to promote communities of practice both across its customer base and within individual customers, for instance facilitating virtual team working with Registry, IT, Education and the Academy for digital education innovation, and encouraging the formation of human networks critical for establishing and evolving new ways of working. CoSector is proud to be regarded as part of the team, rather than just a supplier.

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