| Re: Dialing 311? Hold That Call |
|---|
> http://www.boston.com/news/local/articles/2006/05/14/dialing_311_hold_that_call/
> I believe that using 311 as the telephone access code for the
> centralized request line is not a good idea in 2006. 311 works only if
> all callers in the city can reach it -- if it's ''routable," in
> telecom industry lingo.
This is nonsense. 311 is used in some of the most competitive
telephone markets in the country, including New York City -- and
customers of all carriers can reach it just fine.
Thor Lancelot Simon tls@rek.tjls.com
"We cannot usually in social life pursue a single value or a single moral
aim, untroubled by the need to compromise with others." - H.L.A. Hart