[Yaesu] Request for opinions-Yaesu Repair

2002年1月20日 20:51:17 -0600

Mort:
I think your ideas are right down the middle of the fareway ! Remember,
during the initial computer (PC, now) manufacturing stages there were many,
many others. As a small business owner myself, PR and good relations with
the customer is paramount - otherwise, the competition is going to pick up
on it, and eat your lunch - starting with trying to hire your best people !
Competition is good for the market. The "penny-pinching" designing is
everywhere. Anybody ever check out the power supply of your most recent
Dell, Compaq, or Gateway ? If you have it in the shack running, check out
80 and 160 meters - then turn off the computer and compare. I for one now
build my own - they cut too many corners for me.
My FT1000MP is now at the Yaesu shop for the second time in as many months
for the same problem - a big one - diode failure leading to shorting out of
the PA's. I bought it in late Oct. 2001. I should get it back next week.
They called me the other night and asked me to measure voltage across the
antenna coax feed - suspicious of static electricity build up. Well, it's
0.0 volts across the board. Hmmmm ...
Jamie
WB4YDL
-----Original Message-----
From: [email protected] [mailto:[email protected]]On
Behalf Of Mort Arditti
Sent: Sunday, January 20, 2002 7:48 PM
To: [email protected]
Subject: Re: [Yaesu] Request for opinions-Yaesu Repair
Gary,
You are correct. All big three, including Alinco have lousy
service.
However, there is not reason why we the buyers should not
put the pressure on the management.
Yaesu makes very good radio, and the repair rate is probably
low. However, our $ is what keep the amateur division of the
these companies in business. We pay top $ for the product and
service. We are entitled better service.
I fully believe to first try the nice way. But, it does not work,
the 'big stick' may be the answer. If accept the crappy service
and they get away with it, why would they change.
The 'big stick' has worked for me many times. In my case it
was writing to the President, CEO, GM or whoever is at the
top.
By the way Gary. Another pet peeve with me is the penny pinching
of the design. On several Kenwood and Yaesu (no experience with
Icom) radios, the voltage regulators do not have over voltage
protection. When a 1ドル.00 5V fails short, you may be looking at
several hundred $ repair bill. Why don't they include this simple
function as part of the product?
My FT 1000 has at least three such regulators (main ones). I hate
to think what will happen if one of the shorts. Now that the radio
is out of warranty, I am designing the over voltage protector and will
add it to the radio. The line fuse will protect the radio.
Anyhow, this is my view.
Best to you and thanks for taking the time.
73,
Mort
----- Original Message -----
From: "Gary Johnston" <[email protected]>
To: <[email protected]>
Sent: Sunday, January 20, 2002 5:22 PM
Subject: Re: [Yaesu] Request for opinions-Yaesu Repair
> Well I think Mort, KB6BSN is getting carried away as both Icom and Kenwood
> suffers the same problems and in some cases worse.
>> Try to buy parts from Icom for older radios, in many cases they are not
> available. Since Kenwood out sources their service under their name, the
> techs never knew what ham radio was until they got a job fixing them.
>> I had two Icom 706's ..one original and one mark and the noise blanker on
> both of them was terrible for HF Mobile.
> Saw and played with the FT-100 in Tokyo on a business trip, came home and
> sold my 706 and waited for the FT-100.
> I made sure 2m/440 worked but use separate radio.
>> Bottom line is the grass is not greener on the other side!
>> Gary-K5QFB
> Ponder, TX
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