[Dxbase] FW: DXBase - Comments on Status from my point of view

Neal Campbell nealk3nc at gmail.com
Tue Sep 7 02:27:15 EDT 2010


That callsign doesn't own a license for DXB 2006 nor 2007 so something very
strange is going on with whoever it was.
I apologize to the mailing list for replying, should have just let it pass!
73
Neal Campbell
Abroham Neal Software
www.abrohamnealsoftware.com
(540) 645 5394 NEW PHONE NUMBER
Amateur Radio: K3NC
Blog: http://www.abrohamnealsoftware.com/blog/
DXBase bug reports: email to cases at dxbase.fogbugz.com
Abroham Neal forums: http:/www.abrohamnealsoftware.com/community/
On Tue, Sep 7, 2010 at 12:23 AM, Gary AL9A <al9a at mtaonline.net> wrote:
> My 2010 RAC CD lists only one Robert Raines - WA6TAW whose General class
> license expired on 01/20/09. There is no email address associated with
> this
> call on qrz.com. Curious.
>> 73,
> Gary AL9A
>>> ----- Original Message -----
> From: "Alan Leith" <aleith at syd.eastlink.ca>
> To: "'Neal Campbell'" <nealk3nc at gmail.com>; "'Robert Raines'"
> <r-raines at hotmail.com>
> Cc: <dxbase at mailman.qth.net>
> Sent: September 06, 2010 6:52 PM
> Subject: Re: [Dxbase] FW: DXBase - Comments on Status from my point of view
>>> > Nice response, Neal. You are a lot more reserved in it than I would have
> > been. I, too, am curious about this anonymous poster. Don't lose any
> > sleep.
> >
> > 73
> >
> > Al, VE1AL
> >
> >
> >
> >
> > -----Original Message-----
> > From: dxbase-bounces at mailman.qth.net
> > [mailto:dxbase-bounces at mailman.qth.net] On Behalf Of Neal Campbell
> > Sent: Monday, September 06, 2010 11:43 PM
> > To: Robert Raines
> > Cc: dxbase at mailman.qth.net
> > Subject: Re: [Dxbase] FW: DXBase - Comments on Status from my point of
> > view
> >
> > Hi Robert
> >
> > I honestly do not understand the level of emotional investment you
> display
> > in this but since you have raised the points, I will respond (as much as
> I
> > think appropriate).
> >
> > 1. This is a software program used in the enjoyment of a wonderful hobby.
> > I
> > love both the hobby (in so many aspects) as well as programming and
> > helping
> > out people. I have a real company to run with business customers and in
> > the
> > spare time that I have, I dedicate to (among other things) this hobby and
> > DXBase. The minute I feel this isn't fun and worthwhile, I will find some
> > way to have fun and write off the time and money I have spent as a
> > learning
> > opportunity. But this is fun! I am going to make sure it remains fun for
> > as
> > long as I can.
> >
> > 2. I am not aware of any software product that costs 59ドル which occupies a
> > mission-critical, guaranteed-deadline role in any business or service. I
> > make no claim nor do I want to participate with that type of implication.
> > If you need set schedules, penalties for delivery, etc. I can give you a
> > price for it but I really don't want to because it will start to be
> purely
> > a busiess and not fun. It will also be at least a 5 figure cost because
> it
> > will be displacing that amount of income from me (after all, this is a 1
> > person company at this moment). Let me be clear: I will produce version
> > 10, actively work on it every day. But it will only go to beta when I
> like
> > it and will only ship when I like it. If your needs are greater than
> this,
> > then I have made a mistake in establishing expectations or we have a
> > misunderstanding. If I have made this expectation, give me some
> indication
> > of how I set that expectation (so I can correct it with others) and I can
> > discuss a refund. Everyone has a 30 day money back warranty so for those
> > who are in that time period, you do not even have to explain what I have
> > done to cause the misunderstanding, just ask for the refund.
> >
> > 3. I really do not want to come off as coming down on you, I am truly
> > pleased you care enough about the product and are disappointed its taking
> > me much longer to do things, because my business has greatly grown beyond
> > what I foresaw. In my last status note, I said I was actually cutting
> back
> > time on my income-producing activities to work more hours a day on it. I
> > paid money to Jack for the opportunity to be here and even having this
> > conversation. I am more invested in this than any of you could possibly
> be
> > and have much more to lose.
> >
> > 4. I admire, respect and value Joe's contribution and wisdom. He decided
> > to
> > discontinue activities against my desires and there isn't a particle of
> > friction from my side to his. If he has friction from his side to me, all
> > I
> > can say is I didn't intend any and would truly welcome him back in any
> > way.
> > Thats all I will ever say about this because its all I feel about it. Joe
> > isn't a guy who wants people to do much for him to show appreciation, so
> > its difficult to use normal business rewards to show appreciation. Short
> > of
> > me flying from Virginia to his house and camping on his yard, I just
> can't
> > be any clearer.
> >
> > 5. But, having said all of this, the situation is that I did spend good
> > money to buy DXBase and I am responsible for doing the best I can, given
> > these constraints, to have fun and make it an even greater program.
> >
> > 6. If my responses are too cute, point taken. But, they are my responses
> > and not given flippantly or without thought. I never worked for IBM but I
> > have been a professional, from programmer to designer to executive, in
> the
> > IT world for 34 years. If my style and manner upset you, its an honest
> > emotion and maybe you will find someone else that suits your needs
> better.
> > Not everyone is going to be your cup of tea! I personally am going to
> have
> > fun whether you are part of this or not. I honestly do not think that
> will
> > change.
> >
> > 7. You only signed on to this reflector this afternoon at 540PM EDT and
> > this is the only thing I can find you have ever sent to the internet via
> > Google.
> > Hotmail. like gmail, is considered one of those anonymous email services
> > in
> > that its hard to really know who is sending something. Seeing you don't
> > give a callsign and are a very recent contributor to the list, I just
> > wonder what your history, investment or even interest in me really is. Is
> > there another problem here?
> >
> > Come on guys, this isn't supposed to be like this. Get on the air, use
> DXB
> > 2007 and enjoy it while I do the same and work on the next release. If
> > this
> > doesn't suit your personal needs, I am sorry but that is for you to judge
> > what you should do, I am pretty certain on how I am going to proceed. Its
> > going to happen (unless I decide this really isn't an opportunity to have
> > fun) and it will happen when I decide its good enough to happen.
> >
> >
> > Neal Campbell
> > Abroham Neal Software
> > www.abrohamnealsoftware.com
> > (540) 645 5394 NEW PHONE NUMBER
> >
> > Amateur Radio: K3NC
> > Blog: http://www.abrohamnealsoftware.com/blog/
> > DXBase bug reports: email to cases at dxbase.fogbugz.com Abroham Neal
> forums:
> > http:/www.abrohamnealsoftware.com/community/
> >
> >
> >
> >
> >
> > On Mon, Sep 6, 2010 at 9:50 PM, Robert Raines <r-raines at hotmail.com>
> > wrote:
> >
> >>
> >> You can think all you want, but we would all be dead if we were
> >> holding our breath. Don't give yourself that much credit yet.....
> >>
> >> *Score Card To Date*
> >>
> >> Releases - Zero
> >>
> >> Deadlines - None Published (and answers about dates are a little to
> > "cute"
> >> for my liking from a new owner. See the comment quoted at the end of
> >> this)
> >>
> >> Pre-release screen shots on the web site - Zero
> >>
> >> Programming Skills - Unknown
> >>
> >> Customer Service Skills - No warm and fuzzy here (See deadlines
> >> comment above among other things)
> >>
> >> Quality Assurance Testing - Unknown
> >>
> >> Loyal DXBase Customer Following - Starting to fade from lack of
> >> information (Are we riding a dark horse at this point?)
> >>
> >> Bonding with Joe (WA6AXE) who has developed dozens of reports and
> >> fixes for us - Seems to be a lot of friction there
> >>
> >> Support of other applications such as AXETTY, DxbPSK, Realtime LOTW,
> >> etc - Unknown
> >>
> >> And the list goes on.........
> >>
> >> *Immediate Turn Around Improvement Opportunities*
> >>
> >> Publish a page on your web site dedicated to DXBase that has links to:
> >>
> >> A project plan with target dates for each major part of the next
> >> release, up to and including a target date for the release.
> >>
> >> Screen shots of what you have done so far. Worse thing you could do
> >> is go blindly down a path and discover the users hate the interface
> >> you have developed on your first release. (This would be HUGE)
> >>
> >> Read your comments twice before you publish them. You may think they
> >> are "cute", a lot of us do not.
> >>
> >> Do you have others using the product in beta testing? Your log and
> >> contact volume may be a whole lot different from a contesters or true
> >> heavy-duty DXer.
> >>
> >> Include things like DxbPSK in the time lines so we can see if there
> >> are "bolt on" applications that we are using and are not yet included.
> >>
> >> *Closing Thoughts*
> >>
> >> There are a lot of IT professionals in your following, so comments
> >> like deadlines are hard to establish because of programming changes
> don't
> > cut it.
> >>
> >> You worked for IBM - Did they ever run a project like this?????
> >>
> >>
> >> I feel the flames coming, but sometimes the truth hurts........
> >>
> >>
> >>
> >>
> >> Neal Campbell wrote:
> >> > I'm still here!
> >> >
> >> > I think the silence is everyone holding their breath for the next
> >> release!
> >>
> >>
> >>
> >>
> > ______________________________________________________________
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