[Dxbase] Printer problems

Sat May 14 23:45:23 EDT 2005

Just getting started with DXB2006 upgrade from DXB2003 and having a few
printing problems. The operating system is Windows ME on a Compaq Presario
laptop.
1. My default label printer is an old Canon BJ-200e that 2006 doesn't seem
to want to recognize. Each time I try to print something I get an error
message that, "The printer is not supported by the driver associated with
it. Windows will use Canon Bubble-Jet BJC800 instead." DXB2006 is the only
software that exhibits this problem. MS Word, Excel, Outlook, and DXB2003
all recognize the proper driver for this printer and use it without a
problem. Any suggestions?
2. I seem to be having the old "via manager" problem as well. My labels are
Avery 8160 and when using the 8160-1Q.lbl template I cannot get the "via
MGRCALL" part of the label to work. It shows nothing, even though I have
saved a manager callsign for the station worked. The label designer layout
shows a text block with "via MGRCALL" that has the logic IF CALL <> MGR,
"via "+MGR which appears to be correct. It also has the appearance
condition IF LEN(MGR)>0 set, which was the element missing from my old 2003
labels. I don't understand the "via MGRCALL" designation as there is no
variable for MGRCALL. The 2003 label layout used the variable MGR. Is this
the problem? I'm not terribly comfortable with the label design module to
begin with and the 2006 version appears to be considerably different than
the 2003 edition.
Gary AL9A