#1024-rework service available

Thu Oct 22 15:19:13 CEST 2009

Am 22.10.2009 um 12:48 schrieb George Brooke:
> On Thursday 22 Oct 2009 07:16:59 Dr. H. Nikolaus Schaller wrote:
>> Hi all,
>>>> some users of Neo Freerunner devices have experienced a limited
>> standby time if the GSM modem goes to the deepest sleep mode. This
>> became known as the #1024 bug, because that was the number it got in
>> the bug tracker (https://docs.openmoko.org/trac/ticket/1024). The
>> software workaround was to disable sleep mode 4 as the default.
>> Although there is a description of a hardware rework solution
>> (http://lists.openmoko.org/pipermail/hardware/2009-May/ 
>> 001192.html ) we do
>> not expect that you can do it yourself. Therefore, we have worked 
>> on a
>> professional approach.
>>>> With the help of a local SMD specialist company in Munich, Golden
>> Delicious Computers can now offer a rework service to those who 
>> really
>> suffer from this problem. Price is 45 EUR (incl. German VAT of 19%).
>> If you combine with the Buzz-Rework (for A5 and A6 versions only) it
>> is 75 EUR. And there is a rebate for groups of 5 or 10 units.
>>>> 	http://www.handheld-linux.com/wiki.php?page=1024-Rework
>>>> Nikolaus
>>>>>>>> Conditions
>>>> 	• This service is for the EU harmonized market only (sorry for 
>> Norway
>> & Switzerland)
>> 	• Customer will send in, get rework and get the device sent back
>> within approx. two weeks
>> 	• The 2 way shipping cost will be covered by the customer.
>> 	• When choosing a parcel service, please choose one that allows you
>> to track your parcel since we are not responsible for incoming
>> parcels. For German customers we recommend Hermes-Versand and for UK
>> Royal Mail.
>> 	• Please pack carefully, but just the Neo Freerunner (without
>> battery, battery cover, headset, pouch, stylus, SIM card, SDcard
>> etc.). We are not responsible for lost accessories - only for the
>> device. We strongly recommend to use the original black box.
>> 	• In the rare case that we damage your device, you will get a fresh
>> Neo Freerunner (but your data is lost).
>> 	• If you have several Freerunners to rework, please add as many
>> Reworks as you want to the shopping cart. This will reduce shipment
>> cost compared to several single shipments. And, we offer a volume
>> discount to encourage group buys (5: 5%; 10: 10%; 50: 15%). Rebates
>> are automatically shown in the shopping cart.
>>>> Important notes
>>>> 	• After payment is done, please follow the Rework Instructions
>> (http://www.handheld-linux.com/images/Instructions.pdf )
>> 	• Please note that we can handle this service only for customers in
>> the EU harmonized market because temporary import/export is too
>> complicated if we want to avoid that you (or we) have to pay again 
>> the
>> import tax for your original Freerunner.
>> 	• This is not a Bass-Fix: http://wiki.openmoko.org/wiki/GTA02_bass_fix
>>>> How to test if my devices works or needs rework
>>>> 	• obtain a command line (e.g. ssh from outside)
>> 	• open /usr/bin/mickeyterm
>> 	• type these commands (one after the other)
>> AT+CFUN?
>> AT+CFUN="1" --- only if CFUN? does not report 1
>> AT+CPIN="insert your pin"
>> AT%SLEEP=4
>> AT%CSQ=1
>> AT+CREG=2
>> AT+COPS=0,0
>> 	• wait some minutes. If you see +CREG: 0 and/or %CSQ: 99, 99, 0 your
>> device is "recamping".
>>>> here a good device:
>> +CREG: 2
>> +CREG: 1,"033F","5BC4"
>> %CSQ: 13, 99, 1
>> %CSQ: 7, 99, 0
>> %CSQ: 10, 99, 1
>> +CREG: 1,"033F","2992"
>> %CSQ: 18, 99, 2
>> %CSQ: 15, 99, 1
>> and here a bad device:
>> +CREG: 2
>> +CREG: 1,"033F","2992"
>> %CSQ: 15, 99, 1
>> +CREG: 0
>> %CSQ: 99, 99, 0
>> +CREG: 1,"033F","2992"
>> %CSQ: 18, 99, 2
>> +CREG: 0
>> %CSQ: 99, 99, 0
>> +CREG: 1,"033F","2992"
>> %CSQ: 17, 99, 1
>> +CREG: 0
>>> Do you need to enable deep sleep mode before doing the test?

I think the command AT%SLEEP=4 enables the deep sleep of the modem.
> Also is this a time-limited service?

No, we offer it as long as there is demand. Well, nobody knows what we 
can provide in 10 or 20 years :) And if we extrapolate technology 
innovation you probably won't be interested then...
>> solar.george
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